Friday, February 21, 2020

Determination the Role of the US in War Research Paper

Determination the Role of the US in War - Research Paper Example It tends to be forgotten that war affects all people in a nation. Not just the soldiers who fight on the front lines or their families who must deal with their absences and deaths, but everyone living within that nation. In his speech, Charles Lindberg declared the importance of listening to the nation as a whole as it is the whole nation who is subjected to war and not just a few individuals. This opinion has altered the way that war is viewed. Instead of war being an act of simple revenge, fighting regardless of the outcome, war has become a game that we, as players on the same team, must win. To successfully win, we have to remember the entirety of our nation when we consider starting or entering the war. The position of the United States in war has led to a vital development in society, one in which every person’s opinions, through voting, are taken to heart and the majority wins. As Lindberg stated, â€Å"There is no better way to give comfort to an enemy than to divide the people of a nation over the issue of foreign war.†1 When a nation finds itself in its own battle with citizen pinned against citizen, they are only making themselves easier targets for their enemies. Should they enter a war with their own drama, they stand no chance at winning. When Lindberg gave his speech, he was providing the United States with one of the most effective methods of success that this nation can have when subjected to war: unity. This is why America boasts of its democracy, and it shows especially during times of war.  

Wednesday, February 5, 2020

Customer Service Assignment Example | Topics and Well Written Essays - 500 words

Customer Service - Assignment Example Customer service policy explains the code of conduct for employees; that is what they can do for customers and what they cannot do. The main purpose of evaluating the performance of customer service policy is to identify the ways through which customer satisfaction can be increased. Customer service policy is designed to assist employees by providing them guidelines on how to deal with customers and satisfy their needs. Customer service policy evaluation provides information to the management about the lacking in customer service policy and ways to make constructive changes in policy design and execution (Kim, Haung, & Young-Gul 3). The information collected through the customer service policy evaluation helps organization to understand the difference between actual employees’ performance and the predetermined standards. Customer service policy evaluation supports an organization in planning staff training and development programs. It provides accurate information about the job description of customer service employees and their training requirements. Effective evaluations provides information about the areas in which employees need training and management, design future training programs on the basis of collected information (Lawler et. Al 21). Effective and responsive customer service provision helps organization to exceed customer satisfaction and creates superior customer relationship (Lakos, and Phipps 5). Customer perception is influenced by providing better services to them. Post purchase services plays vital role in increasing customer satisfaction. Organizations that assure post purchase services are considered good where as those organizations who fail to deliver post purchase services lose its customers and market share. Setting customer service standards and evaluating them helps organizations to ensure that its customer relationship employees are working according to the requirements and policies. Companies whose customer care